Frequently asked questions

We survey and fit across England, Wales, Scotland and Northern Ireland. Remote and island addresses are by arrangement — send your postcode and we will confirm.

Yes, for new installations. Repair and maintenance visits are charged, and we tell you the visit price first.

We supply and fit. We also fit rooflights you have already bought, after checking the product and the opening.

Manufacturers typically quote two to four weeks for standard rooflights; bespoke, structural and motorised units take longer. Your quote states the lead time.

Usually not for a rooflight on a house within the permitted development limits. Rules differ by nation: flats are not covered, listed buildings need listed building consent, and in Wales, Scotland and NI a rooflight in a conservation area needs permission. See our planning guide.

New openings and extensions go through building control. In England and Wales, replacements can often be self-certified through a competent person scheme; Scotland and Northern Ireland have their own routes. We tell you which applies.

Yes. We form the opening, trim joists, build an insulated upstand, re-waterproof and make good the ceiling.

It can on a south-facing roof with clear glass. Solar-control glass, an opening unit and a blind keep the room comfortable.

Opening units suit kitchens, bathrooms and bedrooms; fixed units are simpler and cheaper where the room already ventilates well.

Nothing is paid until you accept a written quote. Made-to-measure products are ordered after you accept, we tell you in writing when the order is placed, and the quote states the payment stages.

Made-to-measure products are excluded from the statutory 14-day cancellation right, but you can cancel without charge until we place the order with the manufacturer. Our terms explain the rest.

Products carry the manufacturer's own warranty, which we pass to you with the product data. Our workmanship terms are set out in the quote.

We do not display trade-body logos unless a membership is held and current. Product certifications belong to the manufacturers and we provide their documents.

Yes — offices, schools, warehouses and retail, including smoke vents and fragile-roof replacements, with safe access planned.

Use the guide-price tool for an instant range, or send the form with your postcode and a photo for a fixed quote after survey.